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Template Terms and Refund Policies

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By purchasing a digital product from Vanilla and Oak, hereinafter referred to as "Seller," the "Purchaser" hereby agrees to the following terms and conditions:

Ownership and Usage Rights
  • All design templates provided by the Seller are the exclusive property of Vanilla and Oak. The Purchaser is expressly prohibited from reselling, redistributing, or claiming these designs as their own creations.
  • Designers are permitted to utilize these templates as a foundation for crafting designs for their clients. However, each purchase is limited to a single license, which may only be used for one website in the Purchaser's name. Distributing or using these templates for multiple clients or projects without purchasing additional licenses is strictly prohibited.
  • The Seller's site credit must remain intact, and the Designer may add the credit "Customized by [Designer's Name]" when applicable. Sharing or distributing these templates to individuals who have not purchased them is prohibited.

Website Credit
  • Upon purchasing a template from Vanilla and Oak, the Purchaser is obligated to prominently display appropriate credit in the footer of their website, complete with an active hyperlink to Vanilla and Oak's website.

Platform Compatibility
  • These templates are exclusively compatible with the Showit platform and are not intended for use on other website platforms.
  • The Purchaser must possess a paid Showit subscription and may need additional software or purchases to create or edit their website using the template. These expenses are not covered by the template's purchase price.
  • The hosting, backup, storage, and services for the Purchaser's website are provided by Showit. The Seller bears no responsibility for these aspects. Please review Showit's terms of service for further information: https://showit.co/terms-of-service/.
  • The Seller cannot guarantee that the templates will function flawlessly with new updates within Showit or various web browsers.

Technical Support
  • The Purchaser will receive technical support for issues directly related to the template itself. The Seller is not responsible for assisting with general Showit questions or technical issues unrelated to the template. For non-template-related issues, the Purchaser should contact Showit support.

Content Usage and Licensing
  • These templates are not legally affiliated with Showit. Any images, custom fonts, or graphics provided are for illustrative purposes only.
  • The Purchaser must ensure that they possess the necessary licenses to use any of the provided content.
  • While the images in the templates are sourced from free online stock websites, the Seller cannot guarantee their ongoing availability.
  • The Seller assumes no responsibility for any issues related to usage of images, fonts, and illustrations, including licensing or copyright infringements.

License for Promotional Use
  • By purchasing one of the Seller's designs, the Purchaser grants the Seller a permanent and royalty-free license to use representations of their website for promotional purposes on the Seller's website and social media platforms.

Pricing and Payment
  • All prices listed during the checkout process are denominated in USD.
  • The Seller reserves the right to modify template pricing on the Seller's website, with or without prior notice. No discounts or refunds will be provided to match previous pricing.
  • If templates go on sale after the Purchaser's purchase, they are not entitled to retroactive discounts or refunds.

Payment Plan Terms
  • If the Purchaser selects the payment plan option at checkout, they are required to complete the plan as agreed upon. Failure to do so may result in legal action.
  • The Purchaser hereby authorizes the Seller to retain access to their financial and contact information, stored by the third-party financial processing company Stripe or PayPal, until the payment plan is successfully completed.
  • All outstanding payments will be automatically deducted from the Purchaser's account as specified in the invoice. The Purchaser is responsible for ensuring that their chosen payment method remains valid and has sufficient funds to cover all remaining payments.
  • The Seller reserves the right to pursue legal remedies to recover any outstanding debts. After 30 days of late payment, the Seller may initiate collections proceedings, at which point the Purchaser will be liable for the total outstanding amount plus any associated collection costs, including reasonable attorney's fees.

Final Sale
  • Due to the nature of digital products, no templates can be returned, refunded, or exchanged after purchase. All sales are considered final.
  • Prior to making a purchase, the Purchaser is responsible for thoroughly reviewing the demo websites, pages, and template contents to ensure they understand the scope of each template. 

Shipping & Product Delivery (Digital Products)
  • All products offered by Vanilla and Oak are digital templates and do not require physical shipping.
  • After completing the purchase, the Purchaser will instantly receive an email confirmation at the address provided during checkout, which includes a link to download the digital product(s).
  • If the Purchaser experiences any issues downloading their purchase or does not receive the email in a timely manner, they can contact the Seller at hello@vanillaandoak.ca for assistance.
  • It is the Purchaser's responsibility to save and back up their digital files upon download. The Seller is not liable for lost or deleted files.

These terms and conditions constitute a legally binding agreement between the Purchaser and Vanilla and Oak. By purchasing a digital product from Vanilla and Oak, the Purchaser acknowledges that they have read, understood, and accepted these terms and conditions in their entirety. Failure to comply with these terms may result in legal action.

For inquiries or clarification regarding these terms, please contact Vanilla and Oak at hello@vanillaandoak.ca.


LAST UPDATED JANUARY 21, 2025